Multichannel Merchant TOP 3PLS 2021

Multichannel Merchant’s Top Third Party Logistics Services (Top 3PLs) online searchable database/directory is compiled by Multichannel Merchant’s editors and is for merchants looking for expert third-party ecommerce fulfillment and logistics services providers.

Search to view each service provider’s featured capabilities, ideal client types, equipment and systems, contact information and more.

Presented by:

Merchandise Category

Number of Active Clients

Percentage of Primarily B2C Customers

Average Annual Order Volume Per Client

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— Premier 3PL —

a2b Fulfillment

Year founded: 2001

Key capabilities:
Order fulfillment (ecommerce, direct response, Amazon FBA and FBM, Retail, drop ship); customer care (live agent, email, chat, save-the-sale, social media management, chargeback management); value-added services (kitting and assembly, reverse logistics, warehousing, order management).

Average annual order volume per client: 20,000

Number of active clients: 99

B2C vs. B2B revenue: 65% vs. 35%

Facility location(s):
Greensboro, GA; Trenton, SC; Ogden, UT; partner facility in Woodbridge, Ontario

Top Merchandise Categories:
Category 1: Hardware – 30%
Category 2: Health and beauty – 25%
Category 3: Apparel – 20%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 94%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 94%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 99%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel

Fulfills continuity/subscription orders: Yes; supports continuity, subscription and multi-pay/installment billing

Facilities with food-grade certification: Registered with the FDA, but not food-grade certified

Handles international orders: Yes

Website: https://www.a2bf.com/

Contact: Debbie Skerly, Vice President, Business Development, dskerly@a2bf.com

— Premier 3PL —

MasonHub

Year founded: 2018

Key capabilities:
Direct-to-consumer support; FBM; kitting and bundling; returns processing and refurbishment; international shipping; subscription services; rate shopping; pre-sale/backorder management; fulfillment automation marketing engine

Average annual order volume per client: 60,000

Number of active clients: 33

B2C vs. B2B revenue: 70% vs. 30%

Facility location(s):
Los Angeles; eastern Pennsylvania

Top Merchandise Categories:
Category 1: Apparel
Category 2: Beauty
Category 3: Wellness

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 35%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 55%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 75%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 90%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: No

Handles international orders: Yes

Website: https://masonhub.co/

Contact: Kristen Kurihara, Business & Development, kristen@masonhub.co

— Premier 3PL —

Red Stag Fulfillment

Year founded: 2013

Key capabilities:
Ecommerce fulfillment; order fulfillment; third-party logistics; kitting; light assembly; Amazon replenishment; package/order inserts; special projects

Average annual order volume per client: 10,000-40,000

Number of active clients: 120-150

B2C vs. B2B revenue: 90% vs. 10%

Facility locations:
Knoxville, TN; Salt Lake City, UT

Top Merchandise Categories:
Category 1: Furniture and household goods – 35%-50%
Category 2: Sporting goods – 20%-30%
Category 3: Electronics – 20%-30%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 12%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 97%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Ecommerce; online marketplaces; drop shipping; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes

Handles international orders: Yes

Website: http://redstagfulfillment.com

Contact: Chris Molitor, Vice President, Business Development, chris@redstagfulfillment.com

— Premier 3PL —

SEKO Logistics

Year founded: 1976

Key capabilities:
Contract logistics services include product launches, manufacturing (light assembly) pick and pack, gift wrapping, ecommerce, order receipt and fulfillment, inventory, replenishment and management of suppliers and clients; other value-added services (embroidery, subatomic assembly, ISO 13485 certification in some facilities for medical/wearables ecommerce)

Average annual order volume per client: 140,000

Number of active clients: 3,000

B2C vs. B2B revenue: 66% vs. 33%

Facility locations:
Los Angeles (3); Chicago; Atlanta; New Jersey; London; Amsterdam; Hong Kong; Sydney; Tokyo (primary ecommerce fulfillment hubs); 100+ locations for freight forwarding/cross dock in 40+ countries

Top Merchandise Categories:
Category 1: Fashion and apparel – 30%
Category 2: Consumer electronics – 25%
Category 3: Health and Beauty – 28%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 60%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 90%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 96%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 98%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 99%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; dropship; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes

Handles international orders: Yes

Website: www.sekologistics.com

Contact: Brian Bourke, Chief Growth Officer, brian.bourke@sekologistics.com

ALOM Technologies Corp.

Year founded: 1997

Key capabilities:
Procurement and supplier sourcing; kitting/assembly; inventory management; digital media duplication; retail channel distribution/replenishment; printing and packaging; ecommerce order management/merchant services; fulfillment; freight management/logistics; reverse logistics

Average annual order volume per client: 276,000

Number of active clients: 65

B2C vs. B2B revenue: 30% vs. 70%

Facility location(s):
Fremont, CA (global headquarters); Indianapolis, IN; Toronto, ON; Melton Mowbray, UK; Limerick, Ireland; Amsterdam, Netherlands (EMEA headquarters); Voerde, Germany; Beijing, China; Shanghai; Hong Kong (APAC headquarters); Seoul; Tokyo; New Taipei City, Taiwan; Bangkok, Thailand; Singapore; Kuala Lumpur, Malaysia; Chennai, India; Jakarta, Indonesia; Lidcombe, New South Wales, Australia

Top Merchandise Categories:
Category 1: Healthcare – 35%
Category 2: Automotive – 25%
Category 3: Energy efficiency – 20%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 30%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 80%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 95%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 99%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 99%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: No

Handles international orders: Yes

Website: www.alom.com

Contact: Paul Hendrycks, Director of Marketing, phendrycks@alom.com

Bergen Logistics

Year founded: 1998

Key capabilities:
Retail/wholesale, ecommerce fulfillment; dropship; omnichannel logistics management; pick/pack; garment on hanger automation; special packing, kitting and assembly; value-added services (kitting and assembly, custom embroidery, monogramming, custom packaging, Bergen closet; reverse fulfillment/returns management; real-time proprietary cloud-based WMS; order and inventory management; cycle counting; integrations; EDI; backoffice support; freight management programs and discounts; international shipping (DDU/DDP); bonded warehouse; address validation; claims management

Average annual order volume per client: 6,000

Number of active clients: 500

B2C vs. B2B revenue: 60% vs. 40%

Facility locations:
Rutherford, NJ; North Bergen, NJ; Cerritos, CA; Brampton, Ontario; Shanghai; The Netherlands; Hong Kong

Top Merchandise Categories:
Category 1: Apparel – 85%
Category 2: Home goods and accessories – 5%
Category 3: Beauty and cosmetics – 5%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 30%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 50%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 70%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 80%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: No

Handles international orders: Yes

Contact: Keith Cooper, Senior Director of Customer Experience, keith.cooper@bergenlogistics.com

Website: www.bergenlogistics.com

Logistics Plus Inc.

Year founded: 1996

Key capabilities:
Warehousing and storage; pick, pack, and ship fulfillment; kitting, assembly, configuration; packaging, labeling; inventory management, inspections and tracking; transportation management and shipping; dangerous goods; call center and outsourced customer service; reverse logistics and returns management; Amazon removals; Amazon storage and prep; technology and business intelligence reporting; advisory and consulting services.

Average annual order volume per client: 7,500

Number of active clients: 2,000

B2C vs. B2B revenue: 5% vs. 95%

Facility locations:
Erie, PA; Akron, OH; Buffalo, NY; Chicago, IL; Cleveland, OH; Dallas, TX; Des Moines, IA; Detroit, MI; Fort Worth, TX; Haslet TX; Houston, TX; Laredo, TX; Lexington, NC; Los Angeles, CA; Melbourne, FL; Nashville, TN; New York, NY; Olean, NY; Ontario, CA; San Bernardino, CA; San Francisco, CA; Australia; Bahrain; Belgium; Canada; China; Colombia; Czech Republic; Egypt; France; Germany; India; Indonesia; Japan; Kazakhstan; Kenya; Libya; Mexico; Netherlands; Poland; Saudi Arabia; Taiwan; Turkey; UAE; Ukraine; Uganda; United Kingdom.

Top Merchandise Categories:
Category 1: Office furniture and office supplies – 30%
Category 2: Fashion and apparel – 30%
Category 3: Industrial equipment and industrial parts – 20%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 60%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 80%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 95%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 98%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes

Handles international orders: Yes

Website: https://www.logisticsplus.com

Contact: Danny Yunes, Global Operations & Strategy, daniel.yunes@logisticsplus.net

Saddle Creek Logistics

Year founded: 1966

Key capabilities:
Assembly; bundling/wrapping; call center partnerships; consolidation/deconsolidation; display building; embroidery; engraving; gift message printing; kitting; labeling; label printing and application; multi-packs; packaging; price marking; pick/pack; product assembly, reconfiguration and testing; quality checks; repacking; repair/refurbish; recouping; shrink banding and wrapping; Amazon preparation services (pre-bagging directly in warehouse)

Average annual order volume per client: 400,000

Number of active clients: 94

B2C vs. B2B revenue: 92% vs. 8%

Facility locations:
Atlanta, GA; Auburndale, FL; Birmingham, AL; Buena Park, CA; Charlotte, NC; Chester, VA; Cleveland, OH; Clinton, TN; Columbus, OH; Corinth, MS; Duncan, SC; Florence, NJ; Ft Worth, TX; Greenville, SC; Hattiesburg, MS; Jacksonville, FL; Joliet, IL; Louisville, KY; Lakeland, FL; Leesburg, FL; Lexington, KY; London, KY; Louisville, KY; Macon, GA; Marion, OH; McKinney, TX; Memphis, TN; Modesto, CA; Newnan, GA; Obetz, OH; Ontario, CA; Orangeburg, SC; Pittston, PA; Richmond, VA; Roanoke, TX; San Diego, CA; Shepherdsville, KY; St. Louis, MO; Troutman, NC; Valdosta, GA; Villa Rica, GA

Top Merchandise Categories:
Category 1: Health and beauty – 76%
Category 2: Consumer goods – 14%
Category 3: Apparel and footwear – 10%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 15%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 73%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 81%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes (7)

Handles international orders: Yes

Website: https://www.sclogistics.com/

Contact: Jeff Jones, Vice President, Business Development, jeff.jones@sclogistics.com

Shipmate Fulfillment

Year founded: 1984

Key capabilities:
Ecommerce order fulfillment; pick/pack/ship parcels; LTL/FTL B2B fulfillment; warehousing; EDI; automatic kitting/bundling; pre-kitting/light assembly; subscription boxes; FBA prep; API integrations to major marketplaces and platforms (Amazon, Walmart, Shopify, etc.); standard plain packaging/materials; labeling; inventory management; order management; returns processing; custom packaging; customizable brand focused service; cross-docking; value-added services (customized packaging, packaging optimization)

Average annual order volume per client: 8,500

Number of active clients: 45

B2C vs. B2B revenue: 50% vs. 50%

Facility locations: Philadelphia, PA

Top Merchandise Categories:
Category 1: Home goods – 32%
Category 2: Apparel – 21%
Category 3: Electronics – 16%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 35%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 72%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 83%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 99%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel; FBA

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: No

Handles international orders: Yes

Website: https://www.shipmatefulfillment.com

Contact: Brian Antar, president and CEO, brian@shipmatefulfillment.com

Swan Packaging

Year founded: 1986

Key capabilities:
Order fulfillment; pick/pack; inventory management; all OMS and shopping cart API integrations; Amazon support services (FBA prep, FBM fulfillment, Vendor Central, Seller Fulfilled Prime); B2B support and integrated EDI; returns processing; kit assembly; subscription box and Kickstarter fulfillment; value-added packaging; shrink wrapping; polybagging; FDA approved; value-added services (flash sales, GMA, Kickstarters, QVC/HSN)

Average annual order volume per client: 50,000

Number of active clients: 75

B2C vs. B2B revenue: 90% vs. 10%

Facility locations:
Wayne NJ; Montebello CA; Dallas TX

Top Merchandise Categories:
Category 1: Electronics – 30%
Category 2: Apparel – 25%
Category 3: Health and beauty – 20%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 40%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 75%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 97%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 98%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 99%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes

Handles international orders: Yes

Website: https://www.swanpackaging.com

Contact: Tim Werkley, President and CEO, tim@swanpackaging.com

Thill Inc.

Year founded: 1959

Key capabilities:
Warehousing, order fulfillment (ecommerce, subscription boxes, direct response, wholesale and retail); customer care (inbound/outbound, email, live chat, save the sale, social media, chargeback management); value-added services (kitting, assembly, returns management, apparel steaming and ironing, clothes folding, hanging and polybagging, heat shrinking, gift wrapping, product labeling, inserting and collating, returns refurbishing, product testing)

Average annual order volume per client: 85,000

Number of active clients: 92

B2C vs. B2B revenue: 62% vs. 38%

Facility locations:
Neenah, WI; Appleton, WI; Winneconne, WI; Atlanta, GA; Reno, NV; LaMirada, CA; Austin, TX

Top Merchandise Categories:
Category 1: Apparel – 25%
Category 2: Health and beauty – 25%
Category 3: Nutraceuticals – 16%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 38%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 98%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 99%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; dropship; omnichannel; subscription

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes

Handles international orders: Yes

Website: https://thillinc.com

Contact: R. Todd Thill, COO, todd.thill@thillinc.com

AMS Fulfillment

Year founded: 2002

Key capabilities:
Bi-coastal operations (CA, PA, DE and Canadian partner; B2B and B2C order fulfillment; warehousing; order administration; kitting/assembly; pick/pack/ship; EDI/GS1/UCC and retail routing management; logistics; inventory management; returns processing; drop ship for all major retailers; Amazon Seller Fulfilled Prime (SFP) and Fulfilled By Merchant (FBM); full-service back-office administration; value-added services (POP distribution; large-scale assembly projects; ERP/retail application support; inventory allocation prioritization; product inspection/quality control

Average annual order volume per client: 53,580

Number of active clients: 86

B2C vs. B2B revenue: 30% vs. 70%

Facility locations:
Los Angeles; New Castle, DE; New Holland, PA

Top Merchandise Categories:
Category 1: Beauty and cosmetics – 42%
Category 2: Apparel and accessories – 30%
Category 3: Footwear and other – 28%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 18%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 56%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 79%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 91%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel; Amazon FBM and SFP

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: No

Handles international orders: Yes

Amware Logistics

Year founded: 1989

Key capabilities:
Order fulfillment for ecommerce and DTC; parcel freight management; omnichannel order processing; high-volume kit and display building; break bulk and pick/pack; packaging and repackaging; returns processing; order and inventory management; AIB certified food-grade warehousing; lean/Six Sigma quality program; value-added services (literature and promotional item fulfillment, including inventory management and print-on-demand capabilities).

Average annual order volume per client: 48,000

Number of active clients: 400

B2C vs. B2B revenue: 85% vs. 15%

Facility locations:
Atlanta (4); New Jersey (2); Chicago (2), Los Angeles (2); Dallas; Phoenix (2)

Top Merchandise Categories:
Category 1: Consumer goods – 30%
Category 2: Health and wellness – 24%
Category 3: Supplements and nutraceuticals – 21%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 60%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 90%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 94%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 98%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes

Handles international orders: Yes

Box In Box Out

Year founded: 2007

Key capabilities:
Warehousing; pick/pack/ship, domestic and international; quality assurance; kitting and assembly; gift wrapping; package inserts; returns processing; product refurbishing; customer service and account management

Average annual order volume per client: 4,000

Number of active clients: 38

B2C vs. B2B revenue: 60% vs. 40%

Facility locations:
Madison, VA; Ruckersville, VA

Top Merchandise Categories:
Category 1: Beauty – 35%
Category 2: Home goods – 35%
Category 3: Children’s books, toys, gifts – 10%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 20%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 65%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 80%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 95%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel

Fulfills continuity/subscription orders: No

Facilities with food-grade certification: No

Handles international orders: Yes

Boxzooka Fulfillment

Year founded: 2013

Key capabilities:
Ecommerce fulfillment; B2B fulfillment; Amazon and marketplace drop shipping; subscription box and kit fulfillment; back office and invoicing; discounted shipping rates; IT platform integrations; freight forwarding; supply chain consulting; labeling; ticketing; value-added services (assembly, returns, refurbishment, embossing, monogramming); EDI transmissions; custom packaging solutions

Average annual order volume per client: 65,000

Number of active clients: 55

B2C vs. B2B revenue: 70% vs. 30%

Facility locations:
Secaucus, NJ and Harrisburg, PA; partner facilities in Los Angeles, Chicago, Houston, Toronto, Hong Kong and Shenzhen, China

Top Merchandise Categories:
Category 1: Apparel – 60%
Category 2: Beauty and Cosmetics – 25%
Category 3: CPG and other – 15%

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes, cleared for ambient non-perishable food storage

Handles international orders: Yes

Capacity LLC

Year founded: 1999

Key capabilities:
Ecommerce fulfillment; EDI and non-EDI B2B order fulfillment; assembly/kitting; transportation; storage; supply chain optimization

Average annual order volume per client: 100,000

Number of active clients: 100

B2C vs. B2B revenue: 65% vs. 35%

Facility locations:
North Brunswick, NJ (6); Irwindale, CA; Bensenville, IL; Gatwick, UK; Lyons, France

Top Merchandise Categories:
Category 1: Beauty – 80%
Category 2: Toys, apparel, footwear – 5%
Category 3: Electronics – 5%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 90%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 95%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 99%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 99.9%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 99.9%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes

Handles international orders: Yes

CEVA Logistics

Year founded: 1997

Key capabilities:
Inbound and outbound transportation (air, ocean, ground, and rail); customs clearance; foreign trade zones (FTZs); cross-border solutions; technology platform; reporting dashboards; integrated automation; inventory management; pick/pack; value-added services (kitting, kitting projects, kit-on-the-fly, kit to stock; co-packing i.e. product re-packager, vendor managed inventory, tech product configuration, gift wrapping, product etching; manufacturing support; product re-work; lot and serial number tracking; returns management; last-mile parcel delivery network management; labor management; site selection; network analysis and custom design solutions; sustainability initiatives; continuous process improvement; end-to-end supply chain visibility (global control tower network)

Average annual order volume per client: 600,000

Number of active clients: 600

B2C vs. B2B revenue: 20% vs. 80%

Facility location(s):
More than 750 locations globally including Netherlands, Germany, Italy, Spain, Australia and UK; 70 dedicated centers and 65 multi-use centers in the U.S and Canada including Nashville, Atlanta, Dallas, Columbus, Fontana, CA and Toronto; new location in Pennsylvania in Q1 2021

Top Merchandise Categories:
Category 1: Apparel – 30%
Category 2: Health and beauty, personal care – 27%
Category 3: Technology (computers, peripherals, computer accessories and small appliances); home décor – both – 20%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 66%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 72%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 96%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; dropship; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes

Handles international orders: Yes

DCL Logistics

Year founded: 1982

Key capabilities:
Ecommerce, DTC, retail and B2B fulfillment; drop shipping support; EDI management; inventory management; picking/packing/shipping; major carrier support; freight optimization; freight forwarding connections; trade and customs compliance; international shipping support; returns management and tracking, refurbishment and testing; support for Amazon Vendor and Seller Central, Seller Fulfilled Prime and FBA management; custom packaging support; product assortments; product bundling; value-added services (kitting and assembly, postponement work)

Average annual order volume per client: 120,000

Number of active clients: 100

B2C vs. B2B revenue: 70% vs. 30%

Facility location(s):
Fremont, CA (2); Ontario, CA (Los Angeles); Louisville, KY; Mississauga, Ontario (Canada); Vennap, The Netherlands (Europe)

Top Merchandise Categories:
Category 1: Consumer electronics – 40%
Category 2: Health and wellness – 30%
Category 3: Consumer goods – 20%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 0%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 80%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 90%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes

Handles international orders: Yes

Dotcom Distribution

Year founded: 2000

Key capabilities:
High-touch pack-outs; omnichannel support; ecommerce fulfillment; multichannel fulfillment; membership/subscription service fulfillment; drop shipping; freight management; returns processing, value-added services (production, kitting and assembly)

Average annual order volume per client: 273,000

Number of active clients: 22

B2C vs. B2B revenue: 70% vs. 30%

Facility locations:
Edison, NJ; Bloomington, CA (4PL model)

Top Merchandise Categories:
Category 1: Health and beauty – 40%
Category 2: Apparel – 35%
Category 3: Baby Products – 15%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 80%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 90%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; dropship; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes

Handles international orders: Yes

Drexel Industries

Year founded: 2011

Key capabilities:
Short- and long-term storage; receiving and direct import; pick/pack/ship; kitting and labeling; cross-docking; reverse logistics; EDI/API integration to ecommerce platforms (Shopify, CHUB, Retailer Dropship, Amazon Seller/Vendor Central, ERP/WMS platforms); listing management; wholesale distribution; consignment Vendor of Record (VOR) distribution; endless aisle; vendor-managed inventory; consolidated shipping; cross-border logistics

Average annual order volume per client: 10,000

Number of active clients: 50

B2C vs. B2B revenue: 30% vs. 70%

Facility location:
London, Ontario, Canada

Top Merchandise Categories:
Category 1: Mobile accessories – 20%
Category 2: Outdoor and building products – 15%
Category 3: Apparel – 10%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 65%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 80%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes

Handles international orders: Yes

eFulfillment Service Inc.

Year founded: 2001

Key capabilities:
Warehousing; direct-to-customer order fulfillment (pick and pack); warehouse-to-warehouse order fulfillment (includes order prep); Fulfillment By Amazon (FBA) prep services; domestic and international shipping; kitting and assembly; order returns processing and crowdfunding (Kickstarter) fulfillment.

Average annual order volume per client: 12,000

Number of active clients: 700

B2C vs. B2B revenue: 85% vs. 15%

Facility location:
Traverse City, MI

Top Merchandise Categories:
Category 1: Nutraceuticals and Beauty – 40%
Category 2: Apparel – 20%
Category 3: Media – 15%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 10%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 55%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 80%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 99%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel; crowdfunders

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes

Handles international orders: Yes

Excelsior Integrated

Key capabilities:
B2C and B2B fulfillment; inventory management; multi-warehouse solutions; crowdfunding and mass media fulfillment; bulk shipments; Amazon fulfillment; kitting and assembly; sales channel integration

Average annual order volume per client: 14,200

Number of active clients: 100

B2C vs. B2B revenue: 75% vs. 25%

Facility locations:
Lee, MA; Fresno, CA.

Top Merchandise Categories:
Category 1: Gifts and greeting cards – 60%
Category 2: Sporting Goods – 20%
Category 3: Outerwear – 5%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 25%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 40%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 60%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 75%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 90%

Supported channels: Retail/wholesale; ecommerce; drop shipping; omnichannel

Fulfills continuity/subscription orders: Yes (software for checkout; Shopify Recharge)

Facilities with food-grade certification: Yes (Lee, MA)

Handles international orders: Yes

Falcon Fulfillment

Year founded: 2015

Key capabilities:
Order fulfillment (pick/pack/ship); LTL/FTL freight management; import/export (air and ocean freight; kitting; returns processing; warehousing; eco-friendly packaging; in-house IT for API integrations; ecommerce fulfillment; direct-to-consumer fulfillment; FBA/FBM prep and shipments to Amazon; shrink wrapping; polybagging; custom packaging; package inserts; returns processing; inventory management and real-time reporting; account management

Average annual order volume per client: 45,000

Number of active clients: 44

B2C vs. B2B revenue: 100% vs. 0%

Facility location(s):
Salt Lake City, UT; Louisville, KY

Top Merchandise Categories:
Category 1: Health and wellness – 85%
Category 2: Beauty – 10%
Category 3: Electronics, automotive, bedding – 5%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 17%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 97%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 99%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; dropship; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: No

Handles international orders: Yes

Website: https://www.falconfulfillment.com/

Contact: Gabino Chacon III, Sales Executive, gchacon@falconfulfillment.com

FB Flurry

Year founded: 2018

Key capabilities:
Receiving; picking and packing; kitting services; custom packaging; returns; domestic and international shipping; multi-tenant proprietary WMS; AI enhancements; packer messages per order; system generated client business rules and packing instructions; customized packing slips; client/item profiling (OMS); RF scanning; barcode environment (serial numbers, lot control, FIFO); call center services

Average annual order volume per client: 100,000

Number of active clients: 40

B2C vs. B2B revenue: 75% vs. 25%

Facility location(s):
Dallas; Florence, NJ; Salt Lake City, UT

Top Merchandise Categories:
Category 1: Apparel – 70%
Category 2: Household goods and accessories – 20%
Category 3: Healthcare and beauty – 10%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 50%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 95%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 99%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: No

Handles international orders: Yes

Fidelitone

Year founded: 1929

Key capabilities:
DTC, ecommerce and retail/B2B fulfillment; last mile delivery; transportation; warehousing; inbound logistics; returns management; cross-docking; order management; inventory forecasting; procurement/sourcing; customer service/call center; service parts management; network optimization; store delivery; integration services; value-added services (kitting, assembly, shrink wrapping, heat sealing, poly bagging, labeling, display building, packaging, electronics testing, rework)

Average annual order volume per client: 40,000

Number of active clients: 100

B2C vs. B2B revenue: 60% vs. 40%

Facility location(s):
Chicago; Nashville; Elizabethton, TN; Sparks, NV; Chandler, AZ; Albuquerque; Las Vegas; Los Angeles; San Francisco; Atlanta; Denver; Tampa; Baltimore; Jacksonville; Richmond, VA; Washington DC; Charlotte, NC; Raleigh, NC; Detroit; Minneapolis; Pittsburgh

Top Merchandise Categories:
Category 1: Health and wellness – 40%
Category 2: Beauty and personal care – 25%
Category 3: Consumer goods – 25%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 30%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 98%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 99.9%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 99.9%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes

Handles international orders: Yes

Floship

Year founded: 2014

Key capabilities:
Ecommerce order fulfillment; crowdfunding FCLP certification badge (assurance for potential backers about shipping strategy); specialty fulfillment (pharmaceutical, subscription box, board game fulfillment); ocean and rail freight; express couriers; cross docking; last mile; freight forwarding; storage, pick, pack and ship; returns; COVID-19 shipping strategies; dedicated account manager; value-added services (kitting, assembly, biodegradable packaging, cross docking)

Average annual order volume per client: 15,000

Number of active clients: 300

B2C vs. B2B revenue: 90% vs. 10%

Facility locations:
Hong Kong; Shenzhen, China; Bratislava, Slovakia; Los Angeles

Top Merchandise Categories:
Category 1: Consumer electronics – 30%
Category 2: Fashion and apparel – 25%
Category 3: Nutraceuticals – 21%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 20%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 80%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: No

Handles international orders: Yes

Facilities with food-grade certification: No

Handles international orders: Yes

Fosdick Fulfillment Corp.

Year founded: 1965

Key capabilities:
ecommerce fulfillment; subscription box/continuity fulfillment; retail direct drop shipping; retail distribution; TV direct response; credit card processing; installment billing; customer service; pick/pack/ship; returns processing; warehousing

Average annual order volume per client: 185,000

Number of active clients: 96

B2C vs. B2B revenue: 76% vs. 24%

Facility locations: Wallingford, CT; Meriden, CT (2); Berlin, CT (2); Reno, NV (2)

Top Merchandise Categories:
Category 1: Health and wellness – 25%
Category 2: Apparel – 15%
Category 3: Food and beverage – 14%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 50%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 80%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 95%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 99%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: No

Handles international orders: Yes

Fraser Direct

Year founded: 2000

Key capabilities:
B2B and B2C order fulfillment; natural health products site license; DIN/medical device products; freight forwarding/cross docking; API/EDI; shopping cart integration; U.S./Canadian order integration; air/ocean/truck/intermodal; customs brokerage (import/export); HST/GST/NAFTA; controlled goods; freight audit/pay; rate shopping/carrier qualification; sample/marketing fulfillment; temperature monitoring/control; quarantine/product recall; return labels; returns processing/RMA integration; custom inspection/disposition; reconditioning/relabeling; packaging/freight/supply chain analysis; value-added services (kitting; new product launches; POS display assembly; co-packing; secondary packaging; shrink wrapping; price stickers; barcoding; couponing; assembly/kitting/polybagging; lot/serial number/expiry date control)

Average annual order volume per client: 15,000

Number of active clients: 80

B2C vs. B2B revenue: 65% vs. 35%

Facility locations:
Milton, Ontario (2); London, Ontario; Acton, Ontario

Top Merchandise Categories:
Category 1: Consumer goods – 50%
Category 2: Health and beauty – 35%
Category 3: Apparel – 15%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 25%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 50%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 75%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 85%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 95%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes (GMP/HACCP compliant, QA-certified marketing fulfillment and sample programs)

Handles international orders: Yes

Fulfillment.com

Year founded: 2011

Key capabilities:
Omnichannel integrations with 70+ shopping carts, ecommerce platforms, CRMs and marketplaces (including Amazon FBM, Ebay and Walmart.com), EDI and open API for direct client integration to its OMS; product on demand (storage, custom labeling and shipping on select SKUs for private-label health and beauty brands); automated consignee address validation, order grouping, lot number and/or serial number tracking through OMS; inbound transport consultation; receiving, inspection and putaway; storage; picking, packing, shipping; kitting and assembly; packaging; postage and freight in a variety of delivery speeds from all major carriers; reverse logistics, including product inspection and restocking.

Average annual order volume per client: 68,250

Number of active clients: 427

B2C vs. B2B revenue: 91% vs. 9%

Facility locations:
Savannah, GA; Breinigsville, PA; Kansas City, MO; Salt Lake City, UT; Toronto, CA; Birmingham, UK; Haelen, Netherlands; Melbourne, Australia

Top Merchandise Categories:
Category 1: Durable goods – 49%
Category 2: Health and beauty – 27%
Category 3: Apparel – 24%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 68%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 99.97%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes

Handles international orders: Yes; ships to over 150 countries

Geodis USA

Year founded: 1904

Key capabilities:
Warehousing and distribution; DTC fulfillment; Amazon Prime order fulfillment; B2B order fulfillment; pick/pack; reverse logistics; value-added services (kitting, personalization, labeling, co-packing, quality inspection, s/w flashing, light repair and parts replacement); labor operations; order management; FTZ operation; integrated WMS, TMS, LMS; transportation management (TL, LTL, intermodal, air, ocean, parcel); freight consolidation; freight forwarding; same-day delivery; transportation brokerage; express air freight

Average annual order volume per client: 505,131

Number of active clients: 281

B2C vs. B2B revenue: 44%/ vs 56%

Facility locations:
Contract logistics, U.S. and Canada (137); freight forwarding, U.S. (8); international freight forwarding (94); international contract logistics (172)

Top Merchandise Categories:
Category 1: Consumer electronicse – 34%
Category 2: Apparel and footwear – 30%
Category 3: Consumer goods – 25%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 82%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 99.5%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 99.9%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; drop shipping; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes (30 in the U.S.)

Handles international orders: Yes

ID Logistics

Year founded: 2001

Key capabilities:
Dedicated warehousing; multi-client warehousing; transportation management; ecommerce enablement technologies; packaging solutions

Average annual order volume per client: 230,000

Number of active clients: 220

B2C vs. B2B revenue: 30% vs. 70%

Facility locations:
Avenel, NJ; Los Angeles, CA; Sacramento, CA; Tampa, FL; Cincinnati, OH; Dallas, TX; Buenos Aires, Argentina; Santiago, Chile; Willebroek, Belgium; Tilburg, The Netherlands; Rio De Janeiro, Brazil; Kunshan, China; Savigny-Le-Temple, France; Le Port, Reunion; Dortmund, Germany; Alovera, Spain; Azambuja, Portugal; Tangerang, Indonesia; Mszczonow, Poland; Bucharest, Romania; Moscow, Russia; Johannesburg, South Africa; Taoyuan City, Taiwan

Top Merchandise Categories:
Category 1: Consumer goods – 33%
Category 2: Grocery – 25%
Category 3: Health and beauty – 15%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 85%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 97%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 99%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes

Handles international orders: Yes

Ingram Micro Commerce and Lifecycle Services

Year founded: 1979

Key capabilities:
Multichannel fulfillment; returns and reverse logistics, small parcel and freight solutions; security; service-level agreements; advanced technology (robotics); value-added services (subscription box kitting; custom packing solutions; gift wrapping; marketing inserts; combo pack/bundling; new SKU creation); customization (custom facility builds, photo studio and photography, data wipe and test, customized depot repair; quality assurance (inspection, configuration, rework, serial number update); display building: quarter-, half- and full-pallet displays, POS displays, product launch displays)

Average annual order volume per client: 50,000

Number of active clients: 983

B2C vs. B2B revenue: 70% vs. 30%

Facility locations:
Beirut, Lebanon; Cairo, Egypt (2); Istanbul, Turkey (2); Dubai, UAE (2); India (26); China (23); Hong Kong (3); Indonesia (2); Malaysia (5); Singapore (4); Taguig City, Philippines; Khet Pravet, Thailand; Machelen, Belgium; Espoo, Finland; Lomme, France (2); Germany (8); Budapest, Hungary; Italy (2); Netherlands (4); Poland (3); Sintra, Portugal; Spain (2); Roseberg, Sweden; Altishofen, Switzerland; UK (3); Canada (3); United States (23); Del Azcapotzalco, Mexico (10); Australia (3); New Zealand (2); Peru (5); Santiago, Chile (4); Brazil (3); Bogota, Columbia

Top Merchandise Categories:
Category 1: Consumer electronics – 25%
Category 2: Consumer goods – 20%
Category 3: Mass merchandise – 15%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 57%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 95%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes (3 FDA approved facilities)

Handles international orders: Yes

Integrated Distribution Services, Inc. (IDS)

Year founded: 1960

Key capabilities:
Ecommerce fulfillment; pick and pack; return processing; warehousing and distribution; direct selling fulfillment; value-added services (kitting and packaging, dedicated CSRs, daily deal order fulfillment services)

Average annual order volume per client: 93,000

Number of active clients: 80

B2C vs. B2B revenue: 90% vs. 10%

Facility locations:
Plainfield, IN; Indianapolis; Salt Lake City

Top Merchandise Categories:
Category 1: Apparel – 40%
Category 2: Nutraceuticals – 20%
Category 3: Health and beauty – 15%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 50%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 93%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; dropship; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes

Handles international orders: Yes

Jay Group

Year founded: 1965

Key capabilities:
Inventory management; order fulfillment; customer service/contact center; contract/specialty packaging; value-added services (kitting and assembly)

Average annual order volume per client: 150,000

Number of active clients: 65

B2C vs. B2B revenue: 82% vs. 18%

Facility locations:
Lancaster, PA (2); Reno, NV

Top Merchandise Categories:
Category 1: Consumer goods – 40%
Category 2: Consumer electronics – 35%
Category 3: Nutraceuticals – 10%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 53%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 82%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes, FDA registered

Handles international orders: Yes

Kane Logistics

Year founded: 1930

Key capabilities:
Order processing; inventory management; pick and pack services; transportation management; single-source ecommerce and retail fulfillment solution from multiple facilities across the U.S.; value-added services (omnichannel fulfillment, warehousing, distribution, transportation, cross docking, contract packaging)

Average annual order volume per client: 12,500

Number of active clients: 175

B2C vs. B2B revenue: 20% vs. 80%

Facility locations:
Scranton, PA; Allentown, PA; Atlanta, GA; Chicago, IL; Columbus, OH; Detroit, MI; Salt Lake City, UT; Bloomington, CA; Fontana, CA

Top Merchandise Categories:
Category 1: Food and beverage – 35%
Category 2: Wine and spirits – 25%
Category 3: Consumer goods – 15%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 33%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 50%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes

Handles international orders: Yes

Kenco Logistics

Year founded: 1950

Key capabilities:
Warehousing; distribution; ecommerce fulfillment; transportation management; MHE fleet services

Average annual order volume per client: 2,352

Number of active clients: 500

B2C vs. B2B revenue: 40% vs. 60%

Facility locations:
60 across the U.S.

Top Merchandise Categories:
Category 1: Durable goods and consumer goods – 60%
Category 2: Health and personal care – 30%
Category 3: Fast-moving consumer goods – 10%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; dropship; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes

Handles international orders: Yes (Canada)

Legacy Supply Chain Services

Year founded: 1983

Key capabilities:
Warehouse management; ecommerce fulfillment; labor management; pick/pack/ship; value-added warehousing and distribution services (kitting, prepack/overpack, assembly, light manufacturing, software configuration, QC, barcoding and labeling, chargeback and claims management); cross dock; drop shipping; technology and systems (EDI/ERP

Average annual order volume per client: 525,000

Number of active clients: 250

B2C vs. B2B revenue: 40% vs. 60%

Fulfillment facility locations: Reno, NV; Toronto/Brampton ON; Lafayette, GA; Decatur, AL; Fontana, CA; Louisville, KY; Perryville, MD; Grand Prairie, TX; Stoughton, MA; Brea, CA; Newark, DE; Jeffersonville, IN; Mount Juliet, TN; Olive Branch, MS; Jamesburg, NJ; East Windsor, NJ; Fort Worth, TX; Oxnard, CA; Fresno, CA; Charlotte, NC; Carrolton, TX; Jurupa Valley, CA; Ontario, CA; Oswego, IL; Kansas City, KS; Caledon, ON; Indianapolis, IN; Oakview, ON

Top Merchandise Categories

Category 1: Consumer goods and apparel – 25%

Category 2: Consumer appliances and technology – 15%

Category 3: Electrical/industrial manufacturing – 15%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 95%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes

Handles international orders: Yes

National Fulfillment Services (NFS)

Year founded: 1965

Key capabilities:
Receiving and climate-controlled storage; multichannel fulfillment; kitting and assembly; order management; credit card processing (PCI level 1); contact center (inbound and outbound); customer service; returns processing; value-added services (custom packaging, gift wrapping, influencer mailings, FBA prep, Amazon FBM, subscription boxes, retail prep)

Average annual order volume per client: 120,000

Number of active clients: 40

B2C vs. B2B revenue: 80% vs. 20%

Facility locations:
Aston, PA; Reno, NV; Brampton, Ontario; Calgary, Alberta; Montreal, Quebec

Top Merchandise Categories:
Category 1: Light consumer goods – 25%
Category 2: Health and beauty – 25%
Category 3: Food and beverage – 20%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 19%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 67%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 92%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel

Fulfills continuity/subscription orders: Yes; auto-ship systems including PCI compliant processing

Facilities with food-grade certification: Yes; registered with the FDA and Department of Agriculture for food distribution in Aston, PA and Reno, NV.

Handles international orders: Yes

Newegg Logistics

Year founded: 2014

Key capabilities:
Inbound, inventory and order management; warehouse storage; transportation management (FTL/LTL, small parcel); ecommerce fulfillment; multichannel order fulfillment; reverse logistics; value-added services (kitting and assembly; item/package modification or inspection; customized packing supplies; white label program; retail compliant; over-packing; barcode verification)

Average annual order volume per client: 9,255

Number of active clients: 193

B2C vs. B2B revenue: 63% vs. 37%

Facility locations:
City of Industry, CA; Edison, NJ; Indianapolis, IN; Richmond Hill, Ontario

Top Merchandise Categories:
Category 1: Consumer electronics – 43%
Category 2: Home and outdoor – 21%
Category 3: Auto accessories – 19%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 44%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 91%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 99%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; dropship; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: No

Handles international orders: Yes

OceanX

Year founded: 2016

Key capabilities:
ecommerce fulfillment; B2B fulfillment and retail replenishment (large retail replenishment, boutique, FBA, FBM); transportation management; inventory optimization; order management; value-added services (kitting, labeling, quality control); drop shipping; marketplace fulfillment; returns

Average annual order volume per client: 525,000

Number of active clients: 36

B2C vs. B2B revenue: 95% vs. 5%

Facility locations:
Foothill Ranch, CA; Columbus, OH; Arden, NC; Toronto, Canada

Top Merchandise Categories:
Category 1: Cosmetics – 45%
Category 2: Skincare – 27%
Category 3: Health and wellness – 10%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 5%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 20%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 50%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 80%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 96%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: No

Handles international orders: Yes

ODW Logistics

Year founded: 1971

Key capabilities:
Supply chain design; warehousing and distribution; value-added services; ecommerce fulfillment; transportation management; freight consolidation; pool distribution; freight optimization; freight pay and audit; parcel; value-added services (kitting and assembly; product testing; display builds; custom labeling; repairs; software updates; multi-packs; product consolidation)

Average annual order volume per client: 100,000

Number of active clients: 220

B2C vs. B2B revenue: 28% vs. 72%

Facility locations: Columbus, OH; Dayton, OH; Melrose Park, IL; Waukesha, WI; Redlands, CA; Ontario, CA; Hazelwood, MO

Top Merchandise Categories:
Category 1: Personal care – 37%
Category 2: Food and beverage – 27%
Category 3: Industrial – 21%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 46%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 75%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 97%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 98%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes

Handles international orders: Yes

One World Direct

Year founded: 1994

Key capabilities:
Receiving; single unit/case/pallet picking; international shipping (DDU or DDP); customs documents for international shipping; lot/expiration tracking; third-party shipping account billing (merchant of record); inventory counts; inventory disposal; temperature-controlled storage; value-added services (custom packing slips; customer return labels; returns; labeling; bagging; kitting; steaming; lint rolling; gift wrapping; custom packaging; carrier claims; custom reporting; outbound address verification checks, LTL/FTL preparation; LTL, FTL and small parcel shipping quotes; B2B vendor compliance labels and routing); value-added services (custom packing slips; return labels; labeling; bagging; steaming; lint rolling; gift wrap; custom packaging; custom reporting; lot management; continuity management

Average annual order volume per client: 47,446

Number of active clients: 61

B2C vs. B2B revenue: 80% vs. 20%

Facility locations: Mobridge, SD; Ontario, CA; Wilmington, OH; Amsterdam, Netherlands

Top Merchandise Categories:
Category 1: Apparel and accessories – 46%
Category 2: Recreation and Entertainment – 33%
Category 3: Supplements – 20%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 91%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 99%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel; cross-docking

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes

Handles international orders: Yes

PBD Worldwide

Year founded: 1976

Key capabilities:
Ecommerce pick/pack; online order processing; freight brokerage; promotional and digital/web press print; available web services; EDI compatibility; dedicated account management and implementation teams; master carton labeling; fulfillment to retail DCs or stores; returns management; custom kit building; customer care; personalized promotional inserts and branded packing materials; gift card processing and gift wrapping services; Walmart, Target and Amazon specialists in B2B fulfillment; freight brokerage – PBD Freight Scouts

Average annual order volume per client: 80,000

Number of active clients: 75

B2C vs. B2B revenue: 75% vs. 25%

Facility locations:
Atlanta, GA (3); Washington, DC; Chicago; Las Vegas

Top Merchandise Categories:
Category 1: Gifts – 25%
Category 2: Apparel – 25%
Category 3: Exercise equipment – 25%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 85%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; dropship; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: No

Handles international orders: Yes

PFS

Year founded: 1994

Key capabilities:
Receiving; inventory management; pick/pack/ship; freight management; returns and reverse logistics; proprietary cloud-based pick carts; outsourced customer care; order management; payment and fraud services; value-added services (custom gift messaging, branded packaging, engraving, steaming and tagging, personalization, monogramming, kitting, gift wrapping, garment on hanger)

Average annual order volume per client: 224,500

Number of active clients: 82

B2C vs. B2B revenue: 90% vs. 10%

Facility locations:
Dallas, TX; Memphis, TN; Toronto, ON; Southampton, UK; Liège, Belgium

Top Merchandise Categories:
Category 1: Health and beauty – 44%
Category 2: Consumer goods – 11%
Category 3: Apparel and footwear 10%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 50%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 95%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes

Handles international orders: Yes

Pitney Bowes

Year founded: 1920

Key capabilities:
Ecommerce integrations (EDI/XML, dedicated APIs, SFTP, CSV import, manual data entry; Shopify, Magento, NetSuite integrations; address validation); inventory and storage (classification and reporting; climate control; secure storage; lot tracking; kitting/assembly; cycle counting and PIs); picking (same-day order processing; BSC picking; bulk order picking; subscription fulfillment/batch processing; B2B retail fulfillment); returns/reverse logistics; managed transportation; value-added services (custom packaging and pack-out processes; collateral/inserts; custom messaging; gift wrapping; personalization)

Average annual order volume per client: 500,000

Number of active clients: 800

B2C vs. B2B revenue: 100% vs. 0%

Facility locations:
Seattle; Reno, NV; Stockton/San Francisco, CA; Los Angeles; Salt Lake City; Dallas/Ft. Worth; Newark; Philadelphia; Washington, DC; Hebron, KY; Indianapolis; Atlanta; Orlando; Chicago

Top Merchandise Categories:
Category 1: Apparel – 51%
Category 2: Health and beauty – 30%
Category 3: Home goods – 12%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 6%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 23%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 54%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 88%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 97%

Note: estimated times from terminal induction at two facilities to final mile delivery, reflecting pre-COVID-19 data

Supported channels: Ecommerce; online marketplaces; dropship

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: No

Handles international orders: Yes

Promotion Fulfillment Center (PFC)

Year founded: 1971

Key capabilities:
Ecommerce and omnichannel fulfillment (direct–to-customer, retail, Amazon, eBay, other marketplaces); kitting/collating/assembly; gift wrapping; continuity/auto shipping; returns/reverse logistics; subscription box; climate-controlled warehousing; inventory management; onsite call center; value-added services (kitting, assembly, returns processing)

Average annual order volume per client: 50,636

Number of active clients: 142

B2C vs. B2B revenue: 67% vs. 33%

Facility locations: Camanche, IA; Lancaster, PA

Top Merchandise Categories:
Category 1: Apparel – 34%
Category 2: Health and beauty – 26%
Category 3: Home goods – 20%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 57%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 67%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 73%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 90%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes

Handles international orders: Yes

Quiet 3PF

Year founded: 2009

Key capabilities:
Receiving; storing; kitting and assembly; picking/packing; returns management; value-added services: pack-out/returns processing; personalization (embossing and embroidery, handwritten notes)

Average annual order volume for client: 275,000

Number of active clients: 72

B2C vs. B2B revenue: 85% vs 15%

Facility locations:
Devens, MA (3); Chicago; St Louis; Jacksonville; Dallas; Los Angeles

Top Merchandise Categories:
Category 1: Apparel and accessories –75%
Category 2: Footwear – 10%
Category 3: Health and beauty – 6%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 75%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 99%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 99%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 99%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: No

Handles international orders: Yes

Radial

Year founded: 1995

Key capabilities:
Inbound processing; order fulfillment; international shipping/cross border; multi-node/regional network; Seller Fulfilled Prime; packaging services; inventory management; returns management; TMS; freight rates; inbound logistics; peak season management; service level optimization; extended holiday shipping cutoff; white glove service; carrier management and partnerships; transportation services; dropship; marketplaces; order management; omnichannel fulfillment technology (BOPIS, BOPAC, BORTS, SFS, S2S); customer care; payment processing; fraud management; value-added services: customization and personalization (kitting, blending, marketing inserts and samples, personalization and gifting services), custom assembly, gifting and gift wrapping

Average annual order volume for client: 962,000

Number of active clients:

B2C vs. B2B revenue: 97% vs 3%; supply chain services (98.5%/1.5%)

Facility locations:
Buford, GA; Burlington, NJ; Easton, PA; Groveport, OH; Brownsburg, IN; Locust Grove, GA; Martinsville, VA; Mississauga, ON; Pueblo, CO; McCarran, NV; Rialto, CA; Walton, KY; Romeoville, IL; Shepherdsville, KY; Boom, Belgium; Oostwold Gem Leek, Netherlands; Halle (Saale), Germany; Oldham, United Kingdom; Cusago, Milan; Bronisze, Poland

Top Merchandise Categories:
Category 1: Apparel and accessories – 43%
Category 2: Health and beauty – 33%
Category 3: General merchandise – 11%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 35%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 86%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 99.95%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel

Fulfills continuity/subscription orders: No

Facilities with food-grade certification: Yes

Handles international orders: Yes

Rakuten Super Logistics

Year founded: 2001

Key capabilities:
Pick and pack; pool distribution; local delivery; freight consolidation; order fulfillment; de-consolidation; cross docking; transloading; palletizing; shrink wrapping; containers; inventory management; value-added services (kitting, assembly, returns management, subscription, custom projects)

Average annual order volume per client: 307,000

Number of active clients: 2326

B2C vs. B2B revenue: 95% vs. 5%

Facility locations:
Anaheim, CA; Las Vegas, NV; Reno, NV; Salt Lake City, UT; Denver, CO; Austin, TX; Houston, TX; Chicago, IL; Miami, FL; Atlanta, GA; Scranton, PA; Carlstadt, NJ; Olean, NY

Top Merchandise Categories:
Category 1: Apparel – 38%
Category 2: Beauty – 27%
Category 3: Accessories – 21%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 100%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: No

Handles international orders: Yes

Ruby Has Fulfillment

Year founded: 2011

Key capabilities: Ecommerce order fulfillment; pick and pack; storage; B2B, B2C and international order shipping; domestic call center; inbound; outbound; freight; Amazon Seller Fulfilled Prime (SFP); subscription box fulfillment; temperature control; inventory/order reporting; shipment tracking; custom packaging; value-added services (kitting, assembly and labeling, custom printing, barcoding/ticketing items; real-time inventory visibility; last-minute order editing, EDI compliance, reverse logistics)

Average annual order volume per client: 600,000

Number of active clients: 400

B2C vs. B2B revenue: 94% vs. 6%

Facility locations: Las Vegas; Bay Shore, NY; Commerce, CA; Dayton, NJ; Louisville, KY; Mississauga, Ontario

Top Merchandise Categories:

Category 1: Apparel and accessories – 40%
Category 2: Beauty and personal care – 30%
Category 3: Health, nutrition and supplements – 20%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 40%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 80%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 90%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 95%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: No

Handles international orders: Yes

Ryder Inc.

Year founded: 1933

Key capabilities:
Network optimization and design for distribution centers and transportation; warehouse management (automation, lean operating systems); valued-added services (packaging and labeling, kitting, bundling and technical configuration, etc.); reverse logistics and end-of-lifecycle management (technical repair and disposition services); transportation management of carriers (network design, shipment optimization, dispatch, compliance management, event management and financial settlement); dedicated transportation solutions; ecommerce fulfillment (B2B and B2C), including food grade; last-mile delivery of bulky goods (including white glove and specialized services); integrated technology solutions

Average annual order volume per client: Not disclosed

Number of active clients: 50,000+

B2C vs. B2B revenue: Not disclosed

Facility locations:
More than 300 warehouses, primarily in North America

Top Merchandise Categories:
Category 1: Consumer goods and retail – 38%
Category 2: Automotive – 21%
Category 3: Technology and healthcare – 11%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: undisclosed
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 99%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; dropship; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes

Handles international orders: Yes

SFG, LLC

Year founded: 1997

Key capabilities:
Technology (order management system, database management, ecommerce tools, custom programming, business intelligence); operations (customer care: phone, email, mail, IVR; ecommerce fulfillment; list processing; mailing services; order fulfillment (kitting/assembly, pick/pack/ship); payment processing (PCI compliant); warehousing and distribution; value-added services (PCI compliant level 1 service provider for credit card processing; dedicated account management; demographic/survey processing; donation processing; SSAE18 audited)

Average annual order volume per client: 182,000

Number of active clients: 250

B2C vs. B2B revenue: 95% vs. 5%

Facility locations:
Big Sandy, TX; Tyler, TX

Top Merchandise Categories:
Category 1: Media subscriptions – 54%
Category 2: Subscription box – 24%
Category 3: Home goods and crafts – 20%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 10%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 32%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 94%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 98%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel; catalog/mail

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: No

Handles international orders: Yes

Ship-Right Solutions

Year founded: 2000

Key capabilities:
Pick/pack/ship; home delivery; white glove delivery; customer service; returns processing; kitting and assembly; cross dock

Average annual order volume per client: 8,000

Number of active clients: 100

B2C vs. B2B revenue: 80% vs. 20%

Facility locations:
Portland, ME (2); Concord, NH

Top Merchandise Categories:
Category 1: Health and beauty – 60%
Category 2: Home goods – 30%
Category 3: Apparel – 10%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 20%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 40%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 60%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 80%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel; direct mail

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: No

Handles international orders: Yes

ShipBob

Year founded: 2014

Key capabilities:
Fulfillment services (pick/pack/ship, receiving, order tracking, etc.); value-added services (kitting, custom branded packaging and inserts, returns, B2B, FBA prep, pickup orders, signature required, insurance, disposal, case breakdown, etc.)

Average annual order volume per client: 1,300

Number of active clients: 3,600

B2C vs. B2B revenue: 98% vs. 2%

Facility locations: Cicero, IL; Woodridge, IL; Bethlehem, PA; Moreno Valley, CA; Grapevine, TX; Carrollton, TX; Chattanooga, TN; St. Petersburg, FL; Ottawa, Canada; Kilinnet, Ireland

Top Merchandise Categories:
Category 1: Beauty and personal care – 22%
Category 2: Nutrition and health – 18%
Category 3: Apparel and accessories – 11%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 57.5%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 82%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 93%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes, all facilities

Handles international orders: Yes

Shipfusion

Year founded: 2014

Key capabilities:
Pick and pack; B2B wholesale processing; multi-warehouse shipping; lot tracking; lot management; inventory management; returns; custom software integrations; exclusive carrier rates; custom reports; value-added services (kitting, light assembly, display assembly, marking, tagging, stenciling, custom labeling)

Average annual order volume per client: 15,000

Number of active clients: 500

B2C vs. B2B revenue: 85% vs. 15%

Facility locations:
Chicago; Los Angeles; Toronto

Top Merchandise Categories:
Category 1: Nutrition and Health – 32%
Category 2: Beauty – 27%
Category 3: Apparel and accessories – 7%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 35%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 90%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; dropship; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes

Handles international orders: Yes

ShipMonk

Year founded: 2014

Key capabilities:
Delivery Duty Paid (DDP) for cross-border shipping; B2B/retail fulfillment; picking and packing; kitting and subscription box fulfillment; hazmat certified; fragile handling; custom packaging; ecommerce management; inventory management; warehouse management; robotic warehouse automation; Seller Fulfilled Prime (SFP)

Average annual order volume per client: 15,000

Number of active clients: 1,500

B2C vs. B2B revenue: 85% vs. 15%

Facility locations: Fort Lauderdale, FL; San Bernardino, CA; Pittston, PA

Top Merchandise Categories:
Category 1: Apparel and accessories – 30%
Category 2: Beauty – 20%
Category 3: Nutrition and health – 15%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 29.80%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 77.93%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 99.77%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; omnichannel; crowdfunding campaigns

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes

Handles international orders: Yes

Sku Touch Solutions

Year founded: 2005

Key capabilities:
In-country collection; international transportation; custom clearance; pick/pack; shipping; consumer returns; customer service

Average annual order volume per client: 100,000

Number of active clients: 100

B2C vs. B2B revenue: 75% vs. 25%

Facility locations:
Los Angles; Kansas City, KS; Rye, NY; Ontario, Canada; Shanghai, China; Shenzhen, China; Hong Kong, China; Thailand; Vietnam

Top Merchandise Categories:
Category 1: Consumer Goods – 100%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 73%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 84%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 98%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: No

Handles international orders: Yes

SKU2U Fulfillment

Year founded: 2002

Key capabilities:
Call center; inventory control; system integration; small parcel fulfillment; pallet fulfillment; LTL services

Average annual order volume per client: 36,000

Number of active clients: 55

B2C vs. B2B revenue: 85% vs. 15%

Facility locations: Fort Worth, TX; Ottawa, Canada

Top Merchandise Categories:
Category 1: Health and beauty – 65%
Category 2: Food, CBD products – 25%
Category 3: Other – 10%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 15%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 65%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes

Handles international orders: Yes

Square1 Distribution & Logistics

Year founded: 2018

Key Capabilities:
Temperature-controlled facility (68F/20C); specializing in fragile shipments, including haircare, skincare, cosmetics; order fulfillment for consumer, salon/clinic, retailer, distributor, subscription and Amazon (FBA and FBM); returns; kitting; batch and expiration management

Average annual order volume per client: 15,000

Number of active clients: 26

B2C vs. B2B revenue: 40% vs. 60%

Facility locations: Springfield, MO

Top Merchandise Categories:
Category 1: Beauty – 97%
Category 2: Apparel – 3%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 15%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 35%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 95%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail, wholesale, consumer, ecommerce

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: No

Handles international orders: Yes

Stalco Inc.

Year founded: 1994

Key capabilities:
B2C order fulfillment; kitting; returns; regulatory counsel; North American and international shipping; inbound logistics management and customs clearance; storage; on-demand inventory (storage, custom labelling, health and beauty brands); EDI/API integrations; lot number tracking/traceability; duty elimination

Average annual order volume per client: 50,000

Number of active clients: 66

B2C vs. B2B revenue: 99% vs. 1%

Facility locations: Toronto, Ontario; Buffalo, NY

Top Merchandise Categories:
Category 1: Health and beauty – 50%
Category 2: Consumer products – 30%
Category 3: Consumer electronics – 20%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 35%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 65%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; dropship; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: Yes

Handles international orders: Yes

Taylored Services

Year founded: 1992

Key capabilities:
Omnichannel warehousing and distribution; ecommerce/direct-to-consumer fulfillment; picking and packing (unit fulfillment); full case distribution; cross-dock/trans-load services; garment on hanger; value-added services (repackaging, ticketing, assortments, kitting, returns management, QA/QC); transportation management

Average annual order volume per client: 38,700

Number of active clients: 46

B2C vs. B2B revenue: 28% vs. 72%

Facility locations:
Edison, NJ; Carteret, NJ; Miami, FL; Louisville, KY; San Pedro, CA; Carson, CA; Mira Loma, CA; Chino, CA; Ontario, CA; Fontana, CA

Top Merchandise Categories:
Category 1: Apparel, footwear and accessories – 70%
Category 2: Jewelry and watches – 15%
Category 3: Other (electronics, chemical, health and beauty) – 10%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 88%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 98%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; drop shipping; omnichannel

Fulfills continuity/subscription orders: No

Facilities with food-grade certification: No

Handles international orders: Yes

UPS Supply Chain Solutions

Year founded: 1995

Key capabilities:
Distribution (consolidate products and position inventory close to customers in major markets); value-added services (quality control and testing; assembly, kitting, packaging and labeling; store-ready displays); returns processing (inbound inspection and triage; condition assessment); UPS eFulfillment (B2C ecommerce solution for SMB ecommerce merchants focusing on multiple marketplaces selling); service parts logistics (post sale)

Average annual order volume per client: 200,000

Number of active clients: 1,200

B2C vs. B2B revenue: 30% vs. 70%

Facility locations:
35 million square feet of distribution and warehousing space at approximately 1,000 sites in more than 120 countries

Top Merchandise Categories:
Category 1: Consumer electronics – 35%
Category 2: Industrial, auto, healthcare, etc – 35%
Category 3: Footwear, sporting goods and apparel – 30%

Percentage of the U.S. population reachable in 1 day via standard ground shipment: 99%
Percentage of the U.S. population reachable in 2 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 3 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 4 days via standard ground shipment: 100%
Percentage of the U.S. population reachable in 5 days via standard ground shipment: 100%

Supported channels: Retail/wholesale; ecommerce; online marketplaces; omnichannel

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: No

Handles international orders: Yes

Fulfills continuity/subscription orders: Yes

Facilities with food-grade certification: No

Handles international orders: Yes